1. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance;Camp,1989
2. Benchmarking: A Practicioner’s Guide for Becoming and Staying the Best of the Best;Balm,1992
3. Benchmarking;Biesada;Financial World,1991
4. Guide to Quality Control;Ishikawa,1980
5. Benchmarking: Shrewd way to keep your company ahead of its competition;Kelsch;Boardroom Reports,1992