1. Rebuilding public trust and confidence;Moloney,1993
2. Patient-centered health care: Desideratum for medical care reform;Bartlett;Patient Education and Counselling,1992
3. Sherer JL: Putting patients first: Hospitals work to define patient centered care. Hospitals pp 14–18, Feb 5, 1993.
4. Patient-focused care: Is it for your hospital?;Townsend;Nursing Management,1993
5. Understanding patient-centered care in the context of total quality management and continuous quality improvement;Wakefield;Jt Comm J Qual Improv,1994