1. Focus Groups: A Practical Guide for Applied Research;Krueger,1988
2. Qualitative Data Analysis;Miles,1984
3. The corporate raindance;Ackoff;The Wharton Magazine,1977
4. Application of an interactive planning model to improve patient care (unpublished paper);Beck,1993
5. Expectation of nursing care: as viewed by patients and their significant others (unpublished master’s thesis);Reimherr,1989