1. New York Hospital and 4 doctors are sued in death of patient, 18;Margolick;The New York Times,1985
2. MD inspects Shady Grove Hospital; review follows medical staff’s complaints of overworked nurses;Goldstein,1999
3. Quality First: Better Health Care for All Americans,1998
4. NursingStaffin Hospitals and Nursing Homes: Is It Adequate?,1996
5. Federal efforts to improve quality of care: The Quality Interagency Coordination Task Force;Eisenberg;Jt Comm J Qual Improv,2001