1. Student nurses’ experiences of caring for patients in pain;Allcock;International Journal of Nursing Studies,2001
2. Who cares? offering emotion work as a ‘gift’ in the nursing labour process;Bolton;Journal of Advanced Nursing,2000
3. Commission for Health Improvement (2003, 2004) NHS National Staff Survey 〈www.chi.gov.uk/eng/surveys/nss2003/index.shtml〉.
4. The implications of healthcare reforms for the profession of nursing;Dingwall;Nursing Inquiry,2001
5. The heart of the art: emotional intelligence in nurse education;Freshwater;Nursing Inquiry,2005