Emotional labour: Just another buzz word?

Author:

Hunter Billie,Smith Pam

Publisher

Elsevier BV

Subject

General Nursing

Reference18 articles.

1. Student nurses’ experiences of caring for patients in pain;Allcock;International Journal of Nursing Studies,2001

2. Who cares? offering emotion work as a ‘gift’ in the nursing labour process;Bolton;Journal of Advanced Nursing,2000

3. Commission for Health Improvement (2003, 2004) NHS National Staff Survey 〈www.chi.gov.uk/eng/surveys/nss2003/index.shtml〉.

4. The implications of healthcare reforms for the profession of nursing;Dingwall;Nursing Inquiry,2001

5. The heart of the art: emotional intelligence in nurse education;Freshwater;Nursing Inquiry,2005

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