Author:
Yang Feng-Hua,Chang Chen-Chieh
Reference43 articles.
1. Adelmann, P.K., 1989. Emotional labour and employee well-being. Unpublished Doctoral Dissertation, University of Michigan, Ann Arbor.
2. Structural equation modeling in practice: a review and recommended two-step approach;Anderson;Psychology Bulletin,1988
3. Estimating nonresponse bias in mail surveys;Armstrong;Journal of Marketing Research,1977
4. Emotional labour in service roles: the influence of identity;Ashforth;Academy of Management Review,1993
5. Foci and bases of employee commitment: implications for job performance;Becker;Academy of Management Journal,1996
Cited by
120 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献