Affordances for language learning in a call centre

Author:

Woydack Johanna,Lockwood Jane

Publisher

Elsevier BV

Subject

Linguistics and Language,Education,Language and Linguistics

Reference56 articles.

1. Multilingualism in the workplace: Language practices in multilingual contexts;Angouri;Multilingua,2014

2. Beyond communities of practice: Language, power, and social context,2005

3. Learning through work: Workplace affordances and individual engagement;Billett;Journal of Workplace Learning,2001

4. Situating academic development in professional work: Using peer learning;Boud;International Journal for Academic Development,1999

5. Gender on the line: Technology, restructuring and the reorganization of work in the call centre industry;Buchanan,2000

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