ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited

Author:

Martínez-Costa Micaela,Choi Thomas Y.,Martínez Jose A.,Martínez-Lorente Angel R.

Publisher

Wiley

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management

Reference106 articles.

1. The impact of ISO registration on New Zealand firms performance: a financial perspective;Aarts;The TQM Magazine,2001

2. Revisiting the price impact of quality awards;Adams;Omega,1999

3. Development and validation of TQM implementation constructs;Ahire;Decision Sciences,1996

4. On the meaning of formative measurement and how it differs from reflective measurement: comment on Howell, Breivik, and Wilcox;Bagozzi;Psychological Methods,2007

5. Consistency criteria and unidimensionality: an attempt at clarification;Bagozzi;Advances in Consumer Research,1989

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