Investigating the effects of smart technology on customer dynamics and customer experience

Author:

Foroudi PanteaORCID,Gupta Suraksha,Sivarajah Uthayasankar,Broderick Amanda

Publisher

Elsevier BV

Subject

General Psychology,Human-Computer Interaction,Arts and Humanities (miscellaneous)

Reference104 articles.

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5. Some methods for respecifying measurement models to obtain unidimensional construct measurement;Anderson;Journal of Marketing Research,1982

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