Self-service systems: new methodology reveals customer real-time actions during merger-Reference-Cited by-同舟云学术

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Self-service systems: new methodology reveals customer real-time actions during merger

Published:2004-03 Issue:2 Volume:20 Page:243-267
ISSN:0747-5632
Container-title:Computers in Human Behavior
language:en
Short-container-title:Computers in Human Behavior

Author:

Colonia-Willner Regina

Publisher

Elsevier BV

Subject

General Psychology,Human-Computer Interaction,Arts and Humanities (miscellaneous)

Reference33 articles.

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2. Toward a psychology of wisdom and its ontogenesis;Baltes,1990

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4. Practical intelligence at work;Colonia-Willner;Psychology and Aging,1998

5. Investing in practical intelligence;Colonia-Willner;International Journal of Behavioral Development,1999

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1. A Review of Tacit Knowledge: Current Situation and the Direction to Go;International Journal of Software Engineering and Knowledge Engineering;2017-06

2. Towards a better understanding of system analysts’ tacit knowledge;Information Technology & People;2016-03-07

3. Check-in services and passenger behaviour: Self service technologies in airport systems;Computers in Human Behavior;2013-11

4. Tacit knowledge: review and possible research directions;Journal of Knowledge Management;2012-03-30

5. Internet banking versus other banking channels: Young consumers’ view;International Journal of Information Management;2008-06

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