Investigating managers' understanding of chatbots in the Korean financial industry-Reference-Cited by-同舟云学术

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Investigating managers' understanding of chatbots in the Korean financial industry

Published:2021-07 Issue: Volume:120 Page:106747
ISSN:0747-5632
Container-title:Computers in Human Behavior
language:en
Short-container-title:Computers in Human Behavior

Author:

Jang Moonkyoung,Jung Yoonhyuk,Kim Seongcheol^ORCID

Funder

Institute for Information and Communications Technology Promotion

Ministry of Education

Ministry of Science, ICT and Future Planning

National Research Foundation of Korea

Publisher

Elsevier BV

Subject

General Psychology,Human-Computer Interaction,Arts and Humanities (miscellaneous)

Reference86 articles.

1. Digital transformation in financial services provision: A Nigerian perspective to the adoption of chatbot;Abdulquadri,2021

2. A structural approach to social representations;Abric,2001

3. How chatbots are transforming insurance;Accenture,2017

4. Ready to talk: Banks are embracing the power of conversational banking;Accenture,2018

5. Digital Trends: Financial Services in Focus;Adobe,2019

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