1. World self services technologies market – Opportunities and forecasts;Allied Market Research,2015
2. Customer-perceived service quality and technology-based self-service;Anselmsson,2001
3. Supermarket self-checkout technology approaching tipping point;Arnfield,2014
4. Social foundations of thought and action: A social cognitive theory;Bandura,1986
5. Perceived self-efficacy in cognitive development and functioning;Bandura;Educational Psychologist,1993