How organization response influences public sentiment and behavior in online crises: The role of response strategies, tenor of discourse and executives-Reference-Cited by-同舟云学术

How organization response influences public sentiment and behavior in online crises: The role of response strategies, tenor of discourse and executives

Published:2024-03 Issue:1 Volume:50 Page:102395
ISSN:0363-8111
Container-title:Public Relations Review
language:en
Short-container-title:Public Relations Review

Author:

Zhang Ning,Wang Xiya^ORCID,Guo Xianzhen^ORCID,Cheng Xin,Pang Zhiliang

Funder

Natural Science Foundation of Shandong Province

Qingdao University

Publisher

Elsevier BV

Subject

Marketing,Organizational Behavior and Human Resource Management,Communication

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