1. The effects of social-and self-motives on the intentions to share positive and negative word of mouth;Alexandrov;Journal of the Academy of Marketing Science,2013
2. Nike’s Colin Kaepernick ad sparked a boycott—and earned $6 billion for Nike;Abad-Santos,2018
3. #RaceTogether: Starbucks’ attempt to discuss race in America and its impact on company reputation and employees;Abitbol;The Public Relations Journal,2018
4. The Kaepernick effect and public school athletics: A First Amendment analysis;Abrante;Whittier L. Rev.,2018
5. Customer satisfaction and word of mouth;Anderson;Journal of Service Research,1998