Publisher
The Korean Opthalmic Optics Society
Reference24 articles.
1. Reichheld FF. Loyalty-based management. Harv Bus Rev. 1993;71(2):64-73.
2. Relationship Marketing of Services--Growing Interest, Emerging Perspectives
3. Relational Benefits in Services Industries: The Customer's Perspective
4. Lee J. A study on the relational benefit centered on revisit: focus on moderate effect of convertible cost and alternative attraction. Journal of Tourism Management Research. 2005;9(3):361-384.
5. Categories of Customer Loyalty
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献