Abstract
The use of flexible work options, including telecommuting, was key to business success during COVID-19. Whether employees working remotely from their home setting or employer-provided location provided both the business and employees to perform their work roles and attend to personal scheduling challenges. This chapter will examine the success and setbacks of using flexible work arrangements during the COVID-19 pandemic. However, it is important to point out that technology plays a big role in business success because it provides tools for workers to fulfill their roles and earn a living. We would wrap up the chapter by providing mechanisms on how employees can learn from COVID-19 to be more prepared to mitigate business risks and how businesses can embrace flexible work arrangements to incentivize employees to be more productive, whether working from home or at the office.
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