Evaluating the Processes and Procedure of Digitalization Workflow

Abstract

Digitisation is the practice of converting physical information into a digital (computer-readable format), by using digital technologies to modify the existing structure by enhancing the efficiency of an organisational process, foster reliability, and quality. This is a method of incorporating conventional records into a digitised form by eliminating redundancies and limiting the communications chain. This will help to improve accessibility and simplify better information exchange for users. The beginning of a digital revolution in any establishment is to appraise the manual methods with the view to improve and graduate to a user-friendly modern system. Digital workflow is a progressive, reliable arrangement of data, procedures, and responsibilities that make information is more permanent and management easy to access and enable the preservation of crucial data. This research set out to support workflow audit by revealing specific indicators to assist in processes that will enhance digital migration.