TQM Is Alive but Not as We Know It: The Use of a Novel TQM Model in a Private Healthcare Company

Author:

Sideras James D.

Publisher

InTech

Reference39 articles.

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3. Choi TY, Behling OC. Top managers and TQM success: One more look after all these years. The Academy of Management Executive. 1997;11(1):37-47

4. Larson M. Whatever happened to TQM? Quality. 1999;38(7):32

5. McCabe D, Wilkinson A. The rise and fall of TQM: The vision, meaning and operation of change. Industrial Relations Journal. 1998;29(1):18-29

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