Author:
Hernández-Hernández Marisol,Alfonso Bonilla Cruz Luis,Cobián-Romero Lizbeth
Abstract
SMEs are essential entities for the economy of countries, so they need to implement strategies to maintain and achieve economic stability. Technology is a great support tool to achieve this. Still, entrepreneurs, generally acting empirically, need to determine which technology to select, how to do it, and its scope of implementation. Fuzzy logic is a technology adapted to human linguistic thinking, which served as a methodology in this case study to measure the degree of behavior given by the implementation of software and hardware in a company. The result of the research validated the benefits that the gradual implementation of the technology presented to the company in terms of utility, time, and quantity of production, which were related in degrees of uncertainty with variables that were labeled as “high,” “medium,” and “low.” The established membership was validated through fuzzy graphs, showing the company’s status, and adjusted with the appropriateness of the technology until profits were placed within the “high” range. Thus, fuzzy logic is a tool that helps measure variables in degrees of belonging, with words used by business people to make it more understandable. Furthermore, the data coding in fuzzy terms showed the prediction of the behavior of the variables adjusted with technological processes.
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