Satisfaction with Antenatal Care Services and Its Associated Factors among Pregnant Women at Public Health Centers of Lemi Kura Sub-City, Addis Ababa, Ethiopia, 2022

Abstract

Pregnant women satisfied with the provided health care services will keep using the services at a particular health institution. This study aims to assess the level of satisfaction with antenatal services and its associated factors among pregnant women. A facility-based cross-sectional study design was conducted from November 1 to December 15, 2021. Systematic random sampling technique was used to select study participants. A total of 405 pregnant women were enrolled in the study. Structured questionnaire was used to collect the data. Data were entered into Epi-Data 4.1 and exported to SPSS for analysis. Bivariable and multivariable binary logistic regression with 95% confidence interval and P value of 0.05 were deployed. Pregnant women who had 5 and more family members were 6 times more likely to be satisfied than those who had a single family member (AOR: 6.3; 95% CI = (1.78–22.39)). Pregnant women who did not have chronic diseases were 2 times more satisfied with the antenatal care services (AOR: 2.18; 95% CI = 1–4.77). Having occupation such as housewife, distance of home from health facility, and mode of transportation were factors associated with satisfaction at P < 0.05.