Mechanisms for the effective implementation of an allied health assistant trainee: a qualitative study of a speech language pathology assistant

Abstract

Objective This paper explores the impact and mechanisms for successful implementation of a speech language pathology assistant (SLPA) role into a rehabilitation setting using a traineeship approach. Methods Multiple data sources were used, including interviews with key stakeholders, documentary evidence and a workload audit. Results The SLPA role increased clinical service capacity by 28 h per week across the service and required a total of 3 h per week of supervision input (the equivalent of 38 min per speech and language pathologist (SLP)). The SLPA used non-clinical time for training and administration. Mechanisms that facilitated the implementation of the SLPA role were: support for existing staff; formal knowledge and skills in training; consultation and engagement; access to a competency framework; close working with the registered training organisation; clearly defined role and delegation boundaries; clear supervision structures; confidence in own role; supportive organisational culture; vision for expansion of the role; engaging the SLPs in training and development; and a targeted recruitment approach. Conclusion The development and implementation of a new trainee SLPA role using a traineeship approach required a large amount of supervision and training input from the SLPs. However, it was perceived that these efforts were offset by the increased service capacity provided by the introduction of a trainee role and the high levels of satisfaction with the new role. What is known about this topic? Efficient delegation to assistants requires supervising staff to have a clear understanding of the roles and experience of assistants. There has been little evaluation of assistant training models to date. What does this paper add? The net benefit of an allied health assistant in speech pathology far outweighs the input required to provide training and supervision. The paper identifies a range of mechanisms to facilitate the implementation and efficient use of the assistant role. What are the implications for practitioners? The implementation of assistant roles requires support for both the assistant and the supervising staff member. Engaging the supervising staff in training the assistant enhances role understanding and effective delegation to the assistant staff member. Although the role development requires a great deal of local investment, there is potential for more efficient implementation of new roles through sharing of resources, such as competencies, assessments and training tools.