Personnel Selection for Promotion using an Integrated Consistent Fuzzy Preference Relations - Fuzzy Analytic Hierarchy Process Methodology: A Real Case Study

Abstract

Personnel selection is an important business process for companies. Training, experience information and personal characteristics are important qualities for employee to be recruited. The most accurate result of the personnel selection is obtained from the qualified personnel by determining the personnel who is most suitable for the job requirements. The basic idea of personnel selection is to choose the best candidate for a job. Personnel selection is crucial in human resources management. A solution to the Multi Criteria Decision Making (MCDM) problem is Personnel selection. The main goal of this paper is to find the best personnel using the integrated Consistent Fuzzy Preference Relations (CFPR) and Fuzzy Analytic Hierarchy Process (FAHP) methodology. CFPR is used to obtain the importance weight of personnel selection criteria (22 sub-criteria are categorized under 5 main criteria). Then, the importance weights of personnel selection criteria are integrated with a FAHP model to prioritize the personnel alternatives. For a case study in Turkey, the ranking of the alternatives (17) is calculated using the integrated CFPR-FAHP model, and the best personnel is selected for promotion. This methodology makes it easier for managers/human resources department to decide on recruitment and personnel promotion. The proposed methodology provides the consistent results owing to the integrated methods. The main contribution in this study is the reduction of judgments for a preference matrix using the proposed methodology. To the authors’ knowledge, this study will be the first to integrate CFPR and FAHP methods for personnel selection.