The Effect of Industry 4.0 and Artificial Intelligence on Human Resource Management

Abstract

In today's market conditions, the importance of competition is obvious. Organizations must direct the right resources to the right investment to increase their competitive power and stay in the market. In this respect, the Human Resource Management (HRM) unit has also entered the digitalization phase. The digitalization phase in Human Resources (HR) has made significant progress, particularly in the recruitment process, with the help of Artificial Intelligence (AI). During this phase that creates a loss of value for the organization, searching for candidates among hundreds or even thousands of applications, selecting the most suitable one for the job, and placing the suitable ones in open positions within the institution; As a result of the evaluations made with artificial intelligence technology, it can be carried out without loss of cost and time. Thus, the AI approach ensures that interviews are managed quickly and with less cost in the recruitment process. Furthermore, AI enables the efficient fulfillment of various activities of the HRM unit, such as training, orientation, and career planning. The present study attempts to explain the impact of Industry 4.0 and AI on human resource management processes as a result of a literature review. This study, examined the role of Industry 4.0 and artificial intelligence in human resources management by making a literature review.