Affiliation:
1. Department of Management, City University of Hong Kong, Kowloon Tong, Hong Kong, China;
2. Department of Strategy, Management, and Organization, Nanyang Business School, Nanyang Technological University, Singapore 639798
Abstract
We review recent theoretical and empirical developments in the intercultural competencies literature, highlighting contemporary models and empirical research in organizational contexts. We survey the current conceptualizations of intercultural competencies and propose that intercultural competencies can be classified based on traits, attitudes and worldviews, capabilities, or a combination of these dimensions. We identify key psychological, behavioral, and performance outcomes associated with these models. We review empirical studies of intercultural competencies at the group level and discuss emerging models of dyad-level, firm-level, and multilevel intercultural competencies. We evaluate the current measurement of intercultural competencies and suggest alternative approaches. Finally, we examine research on selection, training, and development of intercultural competencies. We end each section by identifying future research foci, and we offer an integration of the literature at the end of the review.
Subject
Organizational Behavior and Human Resource Management,Applied Psychology,Social Psychology
Cited by
256 articles.
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