Positive Emotions at Work

Author:

Diener Ed1234,Thapa Stuti5,Tay Louis5

Affiliation:

1. Department of Psychology, University of Utah, Salt Lake City, Utah 84112, USA

2. Department of Psychology, University of Virginia, Charlottesville, Virginia 22904, USA

3. The Gallup Organization, Washington, DC 20004, USA

4. Department of Psychology, University of Illinois, Urbana-Champaign, Champaign, Illinois 61820, USA;

5. Department of Psychological Sciences, Purdue University, West Lafayette, Indiana 47907, USA;,

Abstract

Positive organizational scholarship has led to a growing interest in the critical role of positive emotions for the lives of both workers and organizations. We review and integrate the different perspectives on positive emotions (i.e., positive valence, positive emotion regulation strategies, and positive adaptive function) and the four main mechanisms (i.e., cognition, affect, behavior, and physiology) that lead to positive organizational outcomes. There is growing evidence that positive emotions influence variables vital for workplace success such as positive beliefs, creativity, work engagement, positive coping, health, teamwork and collaboration, customer satisfaction, leadership, and performance. We additionally review dynamic features of positive emotions (i.e., intraindividual variability, reactivity, inertia, cycles, feedback loops) and their relation to psychological and work outcomes. Finally, we discuss additional questions and future directions for consideration.

Publisher

Annual Reviews

Subject

Organizational Behavior and Human Resource Management,Applied Psychology,Social Psychology

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