Performance Evaluation of Public Hospitals with Data Envelopment Analysis (DEA) Method

Abstract

In recent years, the importance of health services has been increasing due to the improvement in people's quality of life, technological developments in the field of medicine and the aging of the population around the world. Hospitals, which are one of the main institutions of the health care system, are expected to reduce their expenditure values and improve their service quality. For this reason, health systems, and especially hospitals, need to constantly control their performance and provide quality service in order to identify and eliminate their inefficient resources. Although there are different methods used in the evaluation of efficiency in the field of health, Data Envelopment Analysis (DEA) is known as the most frequently used method. This study, it is aimed to carry out efficiency measurements of public hospitals for 81 provinces in Turkiye. In the study, efficiency analyzes were performed using input-oriented CCR and CCR-super-efficiency (SE). According to the results of the CCR model, 33 DMUs are efficient. and 48 DMUs are inefficient. Using the CCR-SE model, the efficient provinces were ranked. As a results of the CCR model, it has been determined which DMUs should be taken as a reference for inefficient DMUs to be efficient.