Interpersonal Communication, Teamwork Effectiveness, and Organizational Commitment in Pakistani Nurses

Author:

Farooqi Rabia1,Ashraf Farzana2,Nazeer Iram3

Affiliation:

1. University of Central Punjab

2. COMSATS University

3. University of Management and Technology

Abstract

The current study was focused on identifying how interpersonal communication affects teamwork effectiveness and organizational commitment in nurses. The sample of (N = 150) nurses were recruited through purposive sampling technique from a public hospital of Lahore. To test the study assumptions, Socio- Communicative Orientation Scale (Richmond & McCroskey, 1990), Teamwork Effectiveness Self-Assessment Questionnaire (Sterling & Selesnick, 1988), and Organization Commitment Scale (Allen & Meyer, 1990) were used. Results showed that interpersonal communication was directly proportionate to teamwork effectiveness and all measures of organizational commitment. Whereas, team effectiveness was partially linked with dimensions of organizational commitment. Furthermore, findings showed that organizational commitment (affective commitment and normative commitment) was predicted by measures of interpersonal communication that is assertiveness and responsiveness. Interpersonal communication may play a leading role in developing organization commitment, therefore, efforts should be made to improve and enhance the interpersonal communication skills of nurses in Pakistan.

Publisher

National Institute of Psychology, Centre of Excellence, Quaid-i-Azam University

Subject

General Psychology

Reference58 articles.

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2. Ahmad, N., Iqbal, N., Javed, K., & Hamad, N. (2014). Impact of organizational commitment and employee performance on the employee satisfaction. International Journal of Learning, Teaching and Educational Research, 1, 84-92.

3. Alam, M. M., & Mohammad, J. F. (2009). Level of job satisfaction and intention to leave among Malaysian nurses. Business Intelligence Journal, 3(1), 123-137.

4. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18. doi: org/10.1111/j.2044-8325.1990.tb00506.x

5. Anto, K. A. (2015). The mediating role of organizational commitment in influence relationships between interpersonal communication and emotional intelligence toward employee performance. International Journal of Business, Economics and Law, 7(2), 47-56.

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