Intellectual capital as a strategic performance with a focus on banks

Abstract

Intellectual capital is of great value to profit-oriented organizations today. In the modern environment, the issue of strategic advantage is inseparable from the consideration of the issue of intellectual capital, bearing in mind that intellectual capital is a generator of economic value. In order for banks, as modern profit-oriented organizations, to achieve target performance, they need to know what their competitive advantage is, and to identify the necessary capacities and resources for sustainable business. The role of intellectual capital is crucial when it comes to the performances of modern banks, given the dynamic competitive environment in which they operate today. However, regardless of that, the literature that focuses precisely on the settings of these financial organizations is insufficiently represented and fragmented. This research, based on the application of the content analysis method, provides a structured review of the literature on the specifics of managing intellectual capital in banks. Further research could analyse the impact of intellectual capital on the performances of banks operating in the Republic of Serbia.