Contribution of intercultural management to developing cultural competence in healthcare sector

Author:

Knežević Snežana,Ivković Ivan

Abstract

Globalization is changing the way we look at the world and affecting the healthcare sector. There is a need to implement intercultural competence among healthcare workers. The postulation of intercultural medicine was created due to the influence of cultural barriers to effective healthcare. In order to avoid cultural stereotypes due to the decisive role of human factors in management of health care institutions, it is necessary to be well acquainted with the intercultural human resource management. Population migration and globalization leads to the need for education in order to understand the influence of cultural factors on effective health care. The concept of cultural competence in health care encompasses strategies, responsible management and employee behavior and as such provides the basis for effective functioning in an intercultural environment.

Publisher

Centre for Evaluation in Education and Science (CEON/CEES)

Subject

General Medicine

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