Total quality management in the function of value creation: View from the strategic management perspective
Author:
Publisher
Centre for Evaluation in Education and Science (CEON/CEES)
Link
https://scindeks-clanci.ceon.rs/data/pdf/0353-443X/2019/0353-443X1905319M.pdf
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3. Bontis, N., Janošević, S., & Dženopoljac, V. (2015). Intellectual capital in Serbia's hotel industry. International Journal of Contemporary Hospitality Management, 27(6), 1365-1384.;
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