The impact of human resource management on business process improvement: An analysis within the MSMEs of the textile and clothing industry

Author:

Dobrosavljević Andrea,Urošević SnežanaORCID

Abstract

Business process improvement is necessary given the need to satisfy consumers by delivering value-added products and services. The textile and clothing industry in the age of consumerism of textile and clothing products is facing the challenge of the constant need to meet and exceed consumer expectations. Establishing the practice of continuous business process improvement, especially within the micro, small and medium enterprises (MSMEs) of the textile and clothing industry, as the largest group of companies, is of particular importance in resisting these challenges. As the textile and clothing industry is labor-intensive and a large number of processes operate on the basis of direct engagement of human resources, there is a need to examine the impact of human resource management on the establishment of the practice of business process improvement in MSMEs. Within this paper, the impact of human resource management on the improvement of business processes was examined by applying regression analysis.

Publisher

Centre for Evaluation in Education and Science (CEON/CEES)

Subject

General Medicine

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1. Understanding the Role of HR Practices in the Improvement of MSMEs in India;Advances in Logistics, Operations, and Management Science;2024-08-30

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