Systematic assessment with "POE" method in office buildings cases study on the redesign results of office interior after occupied and operated

Abstract

This research is motivated by the fact that an office as a forum for activities depends on the type of business being carried out, where the conditions of the office will determine the credibility and synergy of a business entity, guaranteeing the performance and productivity of its employees. This study aims to formulate an interior design concept based on Post Occupancy Evaluation with the Mixed Methods Research (MMR) approach, which emphasizes the meaning of empiric based on relevant field data. The research method used the case study method with the MMR approach in data collection and analysis. The research step was started by analyzing the physical space conditions based on the design results that were compared with standardization, then a satisfaction survey was carried out using a questionnaire that was submitted to the employees as respondents. The MMR approach is intended to ensure the level of significance of the quality of the work environment in the room, the quality of the workplace, and the performance of employees. The research object is the Haleyora Powerindo office building, Jakarta. The results of the study show that the work environment quality is high and responds positively. According to the workplace quality, satisfaction is mainly related to workspace area and quality, comfort and style of furniture, circulation, and accessibility to the work table, effectiveness and efficiency of workplace layout, ICT implementation, and HVAC and maintenance. Social space and entertainment facilities provide flexibility in interacting between officers of different divisions that were not in the previous office. Based on the results of multiple regression calculations, the in-door environment and the officer workspace quality have a significant effect on officer performance. These are 3 main factors critical in conducting systematic evaluations to obtain results from office space design. This study is expected to be a strategic reference for planning and designing a similar spatial atmosphere in different locations or cases. Further research needs to be developed in the future on the ergonomic aspect through the human-centered design approach to obtain a single guideline for office design based on post-occupancy space performance and user participation.