The role of standardisation in the adoption of artificial intelligence in the workplace

Abstract

Integrating Artificial Intelligence (AI) into the workplace is imperative for navigating the challenges and opportunities of the fifth industrial revolution. In recent years, bringing AI and related technologies into the workplace has increased productivity, cost efficiency and work performance. Still, these changes in the work environment raised issues such as dehumanisation, lack of employee trust, and high job insecurity, leading to difficulties in AI adoption. At the same time, there are many standardisation activities in the field of AI, such as security standards, ethical guidelines, interoperability protocols, and others. However, it is believed that standardisation endeavours are still not close to the number of developed solutions that use AI technology. The problem analysed in this research is the role of standardisation in adopting AI in the workplace. To investigate this relationship, data was collected using a survey developed based on OECD research on the impact of AI and an extensive literature review. To answer the raised question, the research focus will be on exploring the impact of company and employee characteristics on the perceived role of standardisation in adopting AI in the workplace. As statistical tools, descriptive statistics and hypothesis testing will be used. It is believed that this research will give insights into whether companies and their employees recognise standardisation and standards as tools for adopting AI in the workplace to ensure interoperability, trustworthiness, and safety and security of AI solutions.