Network Operation Center following procedures

Abstract

We live in a digital landscape. In them, seamless communication, and the right information have become crucial. This paper describes the Network Operation Center - NOC, which tasks to manage, protect, and monitor important information. NOC must supervise all types of equipment, networks, servers, databases, and firewalls. Our subject of study and organization in this paper is NOC Transmitters and communication (ETV). The function of NOC ETV is the continuous monitoring of the system to ensure its continuity function, with the ultimate goal of raising the level of user satisfaction. This is achieved by timely reaction in the event of an incident in the ETV network which consists of a set of activities. Those set of activities we will describe and explain. Activities establish a connection by calling center, network component maintenance service, and crews on broadcasting stations ETV and teams on the field. All this makes this process very complex, but the procedures and methods for its solution give excellent results. In that way, the goal of acquire confidence in the company as a † reliable and professional partner. Good management of NOC gives us good satisfaction in reducing equipment failures. The NOC plays an important part in improving the company's customer focus and ultimately, improving customer satisfaction and experiences.