Framework for Assessing Virtualization Maturity of Universities

Abstract

Purpose: The main purpose of this paper is to discuss universities’ virtualization activities and to propose a framework for assessing the maturity of these actions at any university. Design/methodology/approach: The maturity model has been developed according to the Design Science Research in Information Systems (DSRIS) methodology as outlined by Vaishnavi, Kuechler and Petter (2019). Findings: The main finding in the paper is a new framework called Virtual Index of Maturity (VIM) that can help to measure the current state of universities’ virtualization activities and to plan their future development. The proposed framework includes all areas of their activity: teaching, research and administration and allows for assessing the virtualization maturity of each of them, considering their specificity. Consequently, the overall information on universities’ maturity in the context of virtualization activities is obtained. Such information can be used by university authorities to plan subsequent steps of development. Research limitations/implications: Once published and applied, the proposed framework of the Virtual Maturity Index (VIM) should be evaluated as part of further research, with any necessary corrections as deemed necessary. This should lead to the development of best practice for university managers, researchers and other stakeholders involved in virtualization issues. Originality/value: Our paper provides important contributions to both theory and practice in the area of universities’ virtualization operations. The Virtual Maturity Index (VIM) is a proprietary, original solution.