Assessing the impact of the COVID-19 pandemic on tourism workers’ health and well-being in Jordan

Abstract

The current study assesses the impact of the coronavirus (COVID-19) pandemic on tourism workers’ health and well-being in Jordan by investigating coronavirus threats, financial impacts, resources impacts, social isolation, depression and personal control experienced by tourism workers during the COVID-19 pandemic, and how the threats and impacts of the coronavirus pandemic affect workers’ health and well-being. A quantitative survey method was applied using a questionnaire. Data were collected from a sample of 400 tourism workers in Jordan. The study’s findings revealed that tourism workers are financially strained, socially isolated, psychologically depressed, experiencing a lack of personal control, and have limited resources due to their dread of the pandemic and its negative impacts. It was also found that a significant negative direct effect of perceived coronavirus threats and their impacts on workers’ depression and personal control had a significant influence on workers’ health and well-being. The current study proposed a model of the influence of coronavirus on tourism workers’ health and well-being through their personal control and depression.