Abstract
The article focuses on the importance of benchmarking in maintenance processes. Maintenance benchmarking is a process used by organizations to evaluate and improve their maintenance practices and performance by comparing them to industry standards or best practices. The goal of maintenance benchmarking is to identify areas for improvement, optimize resource allocation, and enhance overall operational efficiency. The changing environment of small and medium-sized enterprises in recent years has produced new pressures and concerns. In this present environment and in the future, successful companies will be those that can continually improve and adapt their services to meet and exceed the demands of stakeholders. The goal of the improvement might concern the actual quality of the state of the environment in one case, whereas in another case, the focus could be on environmental costs or the satisfaction of the citizens with environmental services. The benchmarking type used and the benchmarking objectives will influence the criteria for choosing benchmarking partners. Benchmarking is currently one of the most effective industrial performance improvement processes. In this regard, benchmarking, formal and structured observation, and exchanging ideas between organizations may prove to be valuable tools.
Publisher
Technical University of Kosice - Faculty of Mining, Ecology, Process Control and Geotechnology