ISO 9002 as literacy practice: Coping with quality-control documents in a high-tech company

Author:

KLEIFGEN JO ANNE

Publisher

Wiley

Subject

Developmental and Educational Psychology,Education

Reference40 articles.

1. The economics of linguistic exchanges;Bourdieu;Social Science Information,1977

2. Company X. ISO 9002 Company Quality Manual

3. Ways of doing, ways of being: Language, education and “working” identities;Farrell;Language and Education,2003

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1. Literacies in the Workplace;Cartographies of Becoming in Education;2013

2. The Flattening of Literacy: Community Colleges and Skills Training;Community College Journal of Research and Practice;2011-03

3. Texting The Future: Work, Literacies, and Economies;The Future of Literacy Studies;2009

4. Explicating Literacy Activities at Work: The use of ‘okay’ as an effective topic-changing device in service request calls;Literacy and Numeracy Studies;1970-01-01

5. READING THE WORLD OF WORK: A LEARNER-CENTRED APPROACH TO WORKPLACE LITERACY AND ESL;Literacy and Numeracy Studies;1970-01-01

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