A Literature Review of in IS Adoption Model Factors

Author:

Ani Nur1,Ayumi Vina1,Noprisson Handrie1

Affiliation:

1. Faculty of Computer Science, Universitas Mercu Buana, Jakarta, Indonesia

Abstract

The propose of this research is to review the IS adoption model that can be applied to Enterprise 2.0 such as including social networks, virtual community (group discussion), cyber meetings, online chat, enterprise social software, social commerce, Customer Relationship Management (CRM) and project management. The systematic literature review (SLR) method used in this research is proposed by Kitchenham in 2004. This research reviewed 257 research papers and then selection process used the inclusion criteria based on the title and abstract, and it selected 47 paper. In the selection process used inclusion criteria for full text and it produced 19 paper. Then in the final stage or the 3rd stage, the selection used exclusion criteria and produce 15 papers. As conclusions, IS adoption model adopt some theories such as TOE framework, TAM, UTAUT, TOS, diffusion innovation theory and social capital theory. Some factors that affect the adoption of this model are technology, organization, environment, competency, personal and others.

Publisher

Technoscience Academy

Subject

General Medicine

Reference21 articles.

1. Al-Ani, B., Wang, Y., Marczak, S., Trainer, E., & Redmiles, D. (2012). Distributed developers and the non-use of Web 2.0 technologies: A proclivity model. Proceedings - 2012 IEEE 7th International Conference on Global Software Engineering, ICGSE 2012, 104–113. https://doi.org/10.1109/ICGSE.2012.39

2. Antonius, N., Xu, J., & Gao, X. (2015). Factors influencing the adoption of Enterprise Social Software in Australia. Knowledge-Based Systems, 73, 32–43. https://doi.org/10.1016/j.knosys.2014.09.003

3. Askool, S., & Nakata, K. (2012). Investigation into the adoption intention of social CRM in Saudi banks. International Conference on Information Society (i-Society 2012), 402.

4. Barron, A., & Schneckenberg, D. (2012). A theoretical framework for exploring the influence of national culture on Web 2.0 adoption in corporate contexts. The Electronic Journal Information Systems Evaluation, 15(2), 176–186. https://doi.org/ISSN 1566-6379

5. Bhattacherjee, A. (2012). Understanding Information Systems Continuance: An Expectation- Confirmation Mode. Management Information Systems, 25(3), 351–370.

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