Factors Affecting Immigrant Patients Against Utilization of Health Services at Tamalanrea Health Center

Abstract

Good health care is a community need and is often a measure of development success. The utilization of health service units is still relatively low, although the Puskesmas continue to try to bring health services closer to immigrants. This shows that the lack of confidence of immigrant patients in the health services provided by health workers so that immigrant patients prefer to be referred and continue treatment at the hospital. The purpose of this study is to analyze the factors that influence immigrant patients on the utilization of health services. This research was conducted at Tamalanrea Public Health Center in Makassar City from July-August 2019. The population in this study was 154 people based on data in Tamalanrea Health Center in the last 6 months while the sample in this study was 59 people. Analysis of the data used in this study includes univariate and bivariate analysis stages using multiple regression tests using SPSS version 10. The results of this study indicate that (1) Age has no influence on the utilization of health services, gender has an influence on the utilization of health services in Tamalanrea Health Center ; (2) There is an influence of facilities, and trust in the use of health services with the respective p-value: facilities p = 0.015 and trust p = 0.004. While knowledge has a value of p = 0.665 so that it does not influence the utilization of health services at the Tamalanrea Health Center. The important role of the immigration detection house agency is to help promote and convince immigrants or foreign refugees that first-rate health services can provide the best health services and cure their sickness.