A Segmentation Analysis of American Sports Bettors by Involvement

Author:

Dwyer Brendan1ORCID,Shapiro Stephen L.2ORCID,Drayer Joris3ORCID

Affiliation:

1. Virginia Commonwealth University, Richmond, VA, USA

2. University of South Carolina, Columbia, SC, USA

3. Temple University, Philadelphia, PA, USA

Abstract

Sports betting in the United States is exploding in popularity and has the potential to change the way sports fans interact with sports properties and sports content. However, not all sports bettors are the same, and market segmentation research provides a resource for more targeted communication and marketing strategies. Utilizing behavioral and psychographic data, the current study segmented 1,077 sports bettors by involvement. The segments were then contrasted on a number of factors within the framework of Mowen’s 3M model of motivation and personality. A sample of 513 nonbetting sports fans was also included as a segment within the analyses. Statistically significant differences were found at the motivational, elemental, compound, and surface trait levels between the betting segments and between the betting and the nonbetting sports fans. The findings point to a strong emotional draw regardless of involvement yet a clear need for the betting industry to educate on issues related to jurisdictional legality and common language.

Publisher

Human Kinetics

Subject

Organizational Behavior and Human Resource Management,Physical Therapy, Sports Therapy and Rehabilitation,Orthopedics and Sports Medicine,General Decision Sciences

Reference78 articles.

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4. Bringing sports betting consumers back onshore,2021b

5. Multidimensional segmentation at work: Driving an operational model that integrates customer segmentation with customer management;Badgett, M.,2005

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