User value creation determinants in the subscription video-on-demand business model: a literature overview

Author:

Ulbinaitė Aurelija1ORCID,Belevičiūtė Miglė1ORCID

Affiliation:

1. Faculty of Economics and Business Administration, Vilnius University, Saulėtekio av. 9 (II building), 10222 Vilnius, Lithuania

Abstract

The paper aims at documenting determinants that create user value in the subscription video-on-demand (SVOD) business model. It is a relevant topic to study due to increasing popularity of subscription business models and SVOD services; this was especially evident during COVID-19 pandemic. The authors performed an explorative scientific literature overview of this topic. The results show the eight main determinants that generate user value in the SVOD business model are the following: convenience and accessibility, genre and content diversity, content acquisition and creation, personalization and customization, quality and reliability, pricing and value proposition, branding and marketing, and technological advancements.

Publisher

Vilnius Gediminas Technical University

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