IDENTIFICATION OF HUMAN FACTORS AND USER EXPERIENCE IN A REMOTE ENVIRONMENT

Abstract

The pandemic had caused a worldwide disruption introducing new and extraordinary challenges. Social dis-tancing and new protocols ensuring safety for people derived new models of work environments. Moreover, when we deal with our physical health, introducing new ways to interact and work in this new remote covid workflow it is also essential to take care of our mental health. Globally, due to the new adjusted routines in all aspects had opened a new remote world. The research identified human factors and user experience influencing the remote environments, there is a significant negative relation between stress and user experience while working in a remote environment. High stress levels result in poor user experience. Moreover, the findings also reveal us Human interface in a remote set up is bring-ing the most dissatisfaction and contributes to stress in a human-machine level. Furthermore, the different aspects of stress were also categorised and identified in the study.