1. Faculty of Economics and Business Administration, Universidad Católica de la Santísima Concepción, 4070129 Concepción, Chile
2. University of Occidente, Blvd. Lola Beltrán s/n esq. Circuito Vial, Culiacán 80200, México
3. School of Systems, Management and Leadership, Faculty of Engineering and Information Technology, University of Technology Sydney, Ultimo, 2007 NSW, Australia; Department of Management Control and Information Systems, School of Economics and Business, University of Chile, Av. Diagonal Paraguay 257, 8330015 Santiago, Chile
4. Systems Research Institute, Polish Academy of Sciences, Neweleska 6 street, 01-447, Warsaw, Poland