Assessing the Communication Skills of Medical Workers Using Various Scales

Abstract

The article is dedicated to reviewing the most effective scales used to assess the communication skills of medical workers in the training process. The scales were studied by comparative analysis, depending on their use in different professional medical groups. Determination of the effectiveness of the most frequently used scales was carried out by studying the measurement and evaluation of validity and reliability of the techniques in the conducted studies. Moreover, the assessment of research findings was examined by the effectiveness of interpersonal and communication skills training in the education process.