Social Media in Operations and Supply Chain Management: A Systematic Literature Review to Explore the Future-Reference-Cited by-同舟云学术

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Social Media in Operations and Supply Chain Management: A Systematic Literature Review to Explore the Future

Published:2021-01-09 Issue: Volume: Page:232-248
ISSN:2579-9363
Container-title:Operations and Supply Chain Management: An International Journal
language:
Short-container-title:OSCM: An Int. Journal

Author:

Devi Yashoda¹,Ganguly Kunal¹

Affiliation:

1. Indian Institute of Management, Kashipur, India

Publisher

OSCM Forum

Subject

Information Systems and Management,Management Science and Operations Research,Statistics, Probability and Uncertainty,Management Information Systems

Cited by 15 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. An intelligent prediction method for the number of warranty claims using consumers tweets for improving a product service system (PSS) in a company: A case study in laptops industry;Engineering Applications of Artificial Intelligence;2024-10

2. The negative impact of social networks on supply chain management: systematic literature review;International Scientific Conference „Business and Management“;2024-09-02

3. Developing a decision model for risks associated with using social media in operation and supply chain management;Business Process Management Journal;2024-05-02

4. The use of social media in different phases of the new product development process: a systematic literature review;R&D Management;2024-03-29

5. Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service;Production and Operations Management;2024-02-08

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