Exploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction-Reference-Cited by-同舟云学术

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Exploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction

Published:2020-04-07 Issue: Volume: Page:307-319
ISSN:2579-9363
Container-title:Operations and Supply Chain Management: An International Journal
language:
Short-container-title:OSCM: An Int. Journal

Author:

Truong Ngan¹,Dang-Pham Duy¹,McClelland Robert¹,Nkhoma Mathews¹

Affiliation:

1. RMIT University, Ho Chi Minh City, Vietnam

Publisher

OSCM Forum

Subject

Information Systems and Management,Management Science and Operations Research,Statistics, Probability and Uncertainty,Management Information Systems

Cited by 11 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. NLP-Driven Insights on Boutique Hotel Satisfaction;Journal of Computer Information Systems;2024-06-13

2. Usefulness of Online Reviews of Sensory Experiences: Pre- vs. Post-Pandemic;Journal of Theoretical and Applied Electronic Commerce Research;2024-06-08

3. How Wearing a Hotel Uniform Impacts Service Staff Behaviors and Attitudes: A Perspective on Chinese Cultural Values;Journal of China Tourism Research;2024-01-17

4. Determinants of User Satisfaction on Interest of Smartwatch Usage After Covid-19;2023 International Conference on Information Management and Technology (ICIMTech);2023-08-24

5. Defining attributes of boutique hotels: a systematic literature review;Journal of Hospitality and Tourism Insights;2023-03-02

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