Affiliation:
1. Limkokwing University of Creative Technology, Malaysia
Abstract
It is broadly known in related previous research that trust in a trader diminishes
perceived risk of an online transaction. Although, there are hypothetical
motivations to propose that the perceived risk about as an obstruction to customer
trust. Moreover, existing research recommend that trust is a significant
Independent of purchase intention. Therefore, this study proposes examining
intervening role of consumer trust in an online trader in the connections among
components of Utilitarian Shopping Value and purchase intention: (1) examining
the total effect without mediation, and (2) examining the mediation effect. At the
point when we examined total impact, the discoveries uncovered that Utilitarian
shopping Value, Brand Orientation, and Trust have a significant positive impact
on purchase intention. In this way, an assessment of the intervention impact
demonstrated that trust in an online purchase intention partially mediates impact
among utilitarian shopping value and online purchase intention, the paper infers
that endeavors, made by online shippers, to decrease specific kinds of risk will
initially improve buyer trust, and afterward at last, increment customer's intention
to purchase on the web.
Cited by
1 articles.
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