Kültürlerarası yeterlilikten faydalanmak: Tur rehberleri üzerine fenomenolojik bir araştırma-Reference-Cited by-同舟云学术

Kültürlerarası yeterlilikten faydalanmak: Tur rehberleri üzerine fenomenolojik bir araştırma

Published:2023-12-31 Issue:50 Volume:26 Page:869-885
ISSN:1301-5265
Container-title:Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
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Author:

SEZEREL Hakan¹^ORCID,ÖZOĞUL BALYALI Tuğçe²^ORCID,GÜZEL Özlem³^ORCID,EHTİYAR Rüya³^ORCID

Affiliation:

1. ANADOLU ÜNİVERSİTESİ

2. VAN YÜZÜNCÜ YIL ÜNİVERSİTESİ

3. AKDENİZ ÜNİVERSİTESİ

Abstract

This paper explores the concept, dimensions, and causes of intercultural competencies from the perspective of tour guides. A phenomenological research approach was used to explore how tour guides' intercultural competences emerge in intercultural experiences. Using purposive sampling, nine semi-structured interviews were conducted with senior tour guides with international experiences until saturation occurred. The data were analyzed using thematic content analysis. The findings suggest three dimensions, namely, cultural awareness & cognitive flexibility, cultural sensitivity and emotional flexibility, and cultural resourcefulness & behavioral flexibility are predominant in tour guides’ intercultural experiences. This study of exploring tour guides' experiences is expected to provide a useful framework and contribute to a broader understanding of intercultural competence in tour guiding.

Funder

Anadolu Üniversitesi

Publisher

Balikesir Universitesi Sosyal Bilimler Enstitusu Dergisi

Subject

General Medicine

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