Designing a Project Governance Framework for ICT Project Implementation in Public Sectors in Tanzania

Abstract

This research study focuses on the implementation of ICT project governance in public sectors and aims to identify the challenges faced and provide recommendations for effective governance practices. Through data analysis and findings from various sources, including stakeholders' perspectives, the study identifies common challenges such as lack of stakeholder involvement, limited ICT literacy and awareness, resistance to change, finance issues, ICT policy and leadership, and the digital divide. Addressing these challenges is crucial for successful project governance implementation. The study proposes key principles to avoid project governance failure, including involving senior managers, prioritizing governance goals, assigning ownership and accountability, designing governance at multiple levels, providing transparency, and promoting continuous learning and education. These principles enhance decision-making, align projects with objectives, and foster a culture of improvement. The study also presents a validated project governance framework and recommends incorporating technical and non-technical challenges. Furthermore, recommendations are provided to enhance stakeholder involvement, promote ICT literacy and awareness, implement change management strategies, improve financial management, strengthen ICT policy and leadership, and bridge the digital divide. The research suggests further exploration through empirical studies, comparative case studies, longitudinal studies, cross-cultural investigations, examination of emerging technologies, and understanding stakeholder perspectives. By implementing these recommendations and conducting further research, public sectors can overcome challenges, improve governance practices, and enhance the success of ICT projects